Linda Dayan
To say that designing a home is not an easy process would be to state the obvious. In the beginning every room feels like a hurdle to cross, and every corner requires deep thought. After designating what room serves which purpose it is important to think of design. What feelings are you aiming for the house to give off? Would you like it to feel more modern or traditional? More clean or warm? Would you like for the entire home to share a color scheme or would you prefer that each room has its own character? Are you looking more at deep blues or faint yellows? It’s fun to map out but easy to be overwhelmed by everything. And this is without mentioning the hardware! Gold, silver, or copper? Marble or metal? Every choice is carefully thought out. Every choice impacts the future of your home. This is especially true when considering a newly built foundation, and deciding what fixtures would not just look best, but would work best for the home. A lot goes into transforming an empty structure into a livable home, and Home and Stone has been aiding all who need this since 1984.
Expertise Coupled with Honesty
Home and Stone provides luxury products for one’s bathroom, kitchen, and hardware needs. The store also offers a wide array of cabinet and tile options. Almost everything the store provides is available to be seen and felt at their showroom in Brooklyn. When collaborating with Home and Stone a visit to the show room is a must. It is one thing to view a product in a catalogue and another to touch it. However, what is special about the Home and Stone showroom is the expertise of the team. The store has been open since 1984, and in those years the team has been carefully curated to include staff with the insight and experience to discern what product best fits a client’s needs and vision. Highly trusted brands may not always put out highly reliable items, and it is Home and Stones’ specialty to recognize which products these may be.
Along with expertise, the showroom offers honesty. It is made clear that you are not purchasing a fixture from a seller but are working with an expert to find exactly what it is that you need. If a part was lost on an old piece, someone will be there to help find what works best as a replacement. And if something new is needed someone will be available to help decide what is right for your home. The team at the showroom is dedicated to finding pieces that are both beautiful and reliable. We believe that aesthetics should not be sacrificed for durability, and durability should not be sacrificed for aesthetics and so Home and Stone will only recommend products that accommodate both your artistic vision and practical functionality.
First Class Experience
The Home and Stone team members are experts in their field; experts focused on providing the best service possible to all. The store’s promise is simple: “From concept to completion, we’re dedicated to providing a seamless, first-class experience.” This experience begins the second you walk into the room but does not end once you walk out. The store prides itself on being with clients from start to finish of the journey. Whether it is buying a hardware set or a singular door knob, Home and Stone will be with you all the way. But what does this mean? How can a luxury experience extend outside of the purchase and installation? It’s simple, it means being with the customer all through the delivery process. For example, if someone was building a new home for the summer they would need to order a lot of items, and with big orders comes the fear that not everything will make it. In a new home every detail counts.
It is not easy to live in a home that has everything but the kitchen sink. Tiles, tubs, handles, mirrors, hinges, and knobs are equally as important to the home as beds, couches, carpets, and curtains. One thing slipping through the cracks is not always easy to remedy, and oftentimes it is a struggle to track and acquire that item. But not through Home and Stone. Home and Stone has been working with advanced digital tracking systems when many others were still relying on paper. The shipping system is airtight. When something leaves the warehouse it is logged when it has left and where it is enroute to. Every detail of the shipping process is documented. Once an item leaves the warehouse to be shipped it is easily accounted for up until the moment it reaches your doorstep. Should a client want to track a package the entire way it would be very easy, as its location is constantly available. This is because Home and Stone believes in a seamless experience from start to finish. The diligent shipping process is done with utmost care and speaks of the company’s dedication to its clients and its word.
Accommodating Glitches
In the case of building a home, often things do not go perfectly according to schedule. Completion of a house can sometimes be put on hold by weather, or injuries, or a whole list of other things you would never imagine until it happens. For example, if a house was meant to be ready by May and completion had to be pushed off to July due to delays, and your delivery was scheduled for May, what then? Home and Stone offers a solution. Any package may be held for as long is needed. If it’s two, three, four months it makes no difference. Until the house is ready for installation nothing will be delivered. Clients have no need to stress that their fixtures will be left on a doorstep with no door. There is also the absence of financial stress. We hold orders at no extra cost to our clients. Part of the luxury experience promised is the knowledge that once the items are purchased Home and Stone will do everything possible to get you your items on time and intact, whether that delivery is at the time or later than expected. To add extra fees would contradict the promise of a first-class experience. For us, it is important for the client to feel taken care of. We would hate to add to the many stresses of creating and finishing a new home.
Making A House A Home
Home and Stone is well versed in what it takes to make a house a home. It is a long and challenging process but the team understands it is also a journey of joy and wonder. Many who walk in are either creating a home for the first time or have been anticipating renovations for a while. The experience is exciting. At Home and Stone, there is experience threaded into every recommendation made, there is care woven in the way those on the floor understand the person’s vision, and there is diligence in the meticulous process in which everything is finally completed. The service provided by the Home and Stone team is one that tells clients that their excitement is shared. That this is not just a job, but is an experience shared by both client and expert. The team understands that for many, walking through the doors of the showroom is a crucial step in a monumental part of their lives, so the team strives to match the importance of the moment with excellence.